Terms Of Use
Our terms set out the contract between you and ninja casino. This page sits underneath that contract and explains what happens to the personal data the contract requires us to hold.
LEGAL REFERENCE
How We Handle Your Account Data
Open an account with ninja casino and this page tells you exactly what happens to the details you hand over. We cover what we collect at signup, why...
Dated revisions on every clausePlain-English summaries firstCovers JazzCash, Easypaisa, SadaPay and RaastWritten for Pakistan account holders
What This Policy Covers And Applies To
This policy explains how ninja casino collects, uses, stores and shares personal data when you hold an account with us in supported regions of Pakistan. Where local law permits access to our lobby, we are the party responsible for the details you give us. We keep your registration details, verification documents, device and connection logs, your transaction history across JazzCash, Easypaisa, SadaPay,
NayaPay and Raast, and the messages you send our support desk. We use that data to confirm who you are, settle withdrawals, keep the lobby fair, and meet the record-keeping duties that apply in each market we serve. We do not sell personal data, and we share it only with payment partners, verification providers and authorities entitled to receive it under your
jurisdiction's law.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
REACHING OUR DESK
Where To Send A Privacy Question
If you want to know what we hold about your account, or you want a correction made, our support desk is the route in. We answer privacy requests in English during Pakistan business hours, and we log every case so nothing is lost between shifts.
Team online
Live Chat
Chat opens from inside your account. Privacy questions asked there usually get a first reply within minutes during Pakistan daytime hours, and every transcript is saved to your case file.
Email Requests
Write to our privacy mailbox with the subject line account data. Include your registered email address so we can match the request to your account and reply inside the window your jurisdiction sets.
Account Settings
Most of what you need is self-serve. Sign in and open your profile to correct your name, phone number or address, and to switch off promotional messages you no longer want.
WHO KEEPS THIS
The Team Behind These Clauses
Every clause here is written and checked by the people who run the platform day to day, from compliance and payments through to support. When a payment rail...
Named Owners
Each part of this policy has an owner in our compliance team, so a question about payment records reaches the...
Change Dates
We date every revision and keep the earlier wording on file, so you can see when a clause changed and...
Plain Language
The page is written in clear English for Pakistan. Where a legal term is unavoidable, we explain it in the...
Rail Clarity
Sections about transaction data name the rails we use, including JazzCash, Easypaisa, SadaPay, NayaPay and Raast, so you know which...
Adviser Readiness
Our advisers read this page before answering you. Ask about retention periods or verification documents and the reply will match...
No Invented Claims
We do not claim licences, awards or activity figures we cannot evidence. Everything here reflects our own operating practice in...
ACROSS OUR PAGES
How This Page Sits With Our Others
You will find the same commitments repeated across our terms, withdrawals and security pages, because they come from one set of internal rules. Where this privacy page goes deeper is data handling...
Withdrawals Page
The withdrawals page lists how long each rail takes. Here we explain why verification records exist for that process and how long transaction data stays on our systems afterwards.
Security Page
Our security pages explain passwords and device checks. This page explains the logs those checks create, who can read them, and what remains once an account is closed.
Offers Page
Offer pages show what is running this week. Here we explain the data behind those campaigns: what we record about your participation and how you turn marketing off.
Payment Pages
Our payment pages describe JazzCash, Easypaisa, SadaPay and Raast steps from your side. This page shows the same rails from ours, covering what the partner receives and what stays with us.
Contact Page
The support page lists our channels and opening hours. This page tells you which channel to use for a data request and what response window applies once we receive it.
Verification Steps
Identity checks sit in the account pages. Here we set out the documents we keep, the retention period attached to them, and how you request a copy of your own file.
READING THE PAGE
How We Lay Out Every Clause
Long legal text is hard to read on a phone, so we break this page into short blocks with headings you can scan. Each block states what we...
Summary First
Every clause opens with a one-line summary in ordinary English...
Retention Tables
Where a period applies we show it in a table...
Rail Chips
The chip row near the top lists the wallets and...
Revision Note
Each revision carries a date and a short line describing...
Jump Links
Headings double as jump links, letting you move straight to...
Saved Copy
You can save this page as a file from your...
Questions We Get About Your Data
We keep the details on your registration form, your verification documents, device and connection logs, and your transaction history across JazzCash, Easypaisa, SadaPay, NayaPay and Raast. Support messages are stored as well.
No. We do not sell account data. We share it only with payment partners, identity verification providers and authorities entitled to request it under the law of the region where you hold your account.
Transaction and verification records are held for the period our record-keeping duties require in your region, then deleted. Routine support conversations are kept for a shorter window, shown in the retention table above.
Yes. Write to our privacy mailbox from the email address registered to your account and we will send a copy of your file within the window your jurisdiction sets. We verify the request first.
Only if marketing stays switched on. Turn it off in your account settings whenever you like. Service messages about withdrawals, verification or security will still reach you, because an active account needs them.
Closing your account removes your profile from the live lobby and stops marketing contact at once. Transaction and verification history is then held for the period the law requires before deletion.